Can't log in to my account

Despinafran
New Community Member

Hi there i have an account and when i try yo log in do nothing ! Also if i try to change my password appears to me an error! Please help because i thing my account is hacked

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @Despinafran,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that you're unable to log in to your PayPal account and feel that your account was accessed by someone. I understand that this can be concerning. Have you received any notification regarding any transaction or about accessing your account? Here's the help center article How do I avoid unauthorized account access? If not, please contact customer support so that our representative can help you accordingly. You can contact customer support using the options found by clicking Contact at the bottom of any PayPal page or by reaching out on Facebook or Twitter.

Regards,
Ayesha

 


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