Can't change my name once in business account journey

[alexm0584]

I started changing to a business account and noticed that my full legal name is not registered with Paypal. It is Alex instead of Alexander. I tried to login to Paypal to change it but I keep getting put back into the business account journey. So I'm stuck I can't finish the business account journey because my legal name is not registered and I can't change my name because I haven't finished my business application. Anyone got any ideas on how I can get out of this loop?

[PayPal_Meghan]

Hello @alexm0584, 

Thanks for joining the Community! 

I'm sorry you're having trouble updating your name. You may be able to update your name by following the instructions in our Help Center here: How do I change the name on my PayPal account? If you're unable to update your name by following these steps, you can contact Customer Support on Twitter by sending DM to @AskPayPal or a PM on Facebook by going to facebook.com/PayPal. Support may also be reached by clicking 'Contact' at the bottom of any PayPal webpage. 

I hope this helps! 

- Meghan