Attempt to log on

[John154]

I received a message stating there was an attempt to log on to my account on 30 03 18. I had not been in the account today. I am not certain the message came from ebay. Has anyone had this message today. I have since checked my account and cant find any evidence of activity. What should I do now?

[PayPal_Martina]

Hi John154,

Thank you for your patience and welcome to the community!

In general, if you have received a notification from the system mentioning that someone attempted to log in to your PayPal account, it may be that our security system detected an unusual activity and wants to check with you whether any activities have been completed without your authorisation. In this case, your best option would be to change your password and security questions in order to restore the safety of your account. You can find the instructions on how to do it here.

I hope this helps!

Martina