Account closing and opening new one with same email.
RobinB59
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Posted on
Oct-21-2022
02:52 PM
If I close my account and open a new one with same email will payments and refunds that i previous had set up to go to the old account, go to the new one since its the same email?
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PayPal Employee
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Oct-24-2022
08:50 AM
Hi @RobinB59
Welcome to the PayPal Community! I understand your concern to know if the payments and refunds details go to the new account created with the same email address after closing the old account. I am sorry to inform you that once you close the account and open a new account with the same email address, the transactions and refund details will not be transferred to the new account even if it is created with the same email address. If there is an refund pending in the old account, it will be processed to the same funding source from which the payment was taken.
I hope the provided information is helpful to you.
Ameen

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