verify my account from 4 years ago??

andihiscott
New Community Member

I started with paypal 4 years ago and didn't get around to verify my account, now i have reached my limit and they are looking to stop my account.  I do not have bank statements from 4 years ago! Is it possible to get them to resend it? I have tried the help but no joy. Any help appreciated!!

 

Andi.

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1 REPLY 1

PayPal_paula
Moderator
Moderator

Hi andihiscott,

 

As the deposits were sent so long ago I would advise that you remove your bank account off your PayPal account  and then re-add it. Once it has been re-added it will allow you to have the two deposits resent to your bank statement.

 

To add a remove your bank account please click on your Profile tab on the right hand side of your account overview screen and then click on the my money section.

 

I hope this helps

Paula

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