please help me with me account

pawelnowak
Contributor
Contributor

I wrote to paypal several times but I still have not received the answer.

after receiving 2,500 euros, I was asked for additional information.

I sent them my ID and bills confirming my address.

it was two months ago. I have not received the answer, and I can not transfer money on eBay to my account and buy a good,

please help

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3 REPLIES 3

PayPal_Siobhan2
Moderator
Moderator

Hi pawelnowak,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPalUK/, Twitter - @AskPayPal., email or phone and we would be happy to advise.

 

- Siobhan

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pawelnowak
Contributor
Contributor

I have everything checked out in my account. and I can not nothing

please help.

I am a person who does not hear I can not call you and talk to you.

 

what should I do ?1.jpg

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PayPal_Siobhan2
Moderator
Moderator

Hi pawelnowak,

 

Thank you for contacting the PayPal Community Forum.

 

Please reach out to us by using the secure message centre located in the "Help and Contact" section on your PayPal account, Facebook - https://www facebook.com/PayPalUK  or Twitter - @AskPayPal.

 

- Siobhan

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