payments

hellokittycat
New Community Member

Does anyone know why i cannot pay for my purchases from ebay? I have money in the bank.....and brought 7-8 items then suddenly (AGAIN!!) IM BEING TOLD ....Unable to process payment! 😞 so i have 2 items i cant pay for! eugh....

This has happened befor and took weeks with no responces from ebay.....then suddenly i managed to make payments! now its happening again!

 

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1 REPLY 1

PayPal_Siobhán
Moderator
Moderator

Hi there hellokittycat,

 

Has your card expired or been updated recently, if so this is the reason. It sounds like your card is being declined by your card issuer.

 

You can contact them directly for the reason they are declining these payment or if needed you can update your card details through the profile tab in your account home page on PayPal.

 

Hope this helps!

 

Siobhan

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