Why is it impossible to call paypal???

NeiKarasu
Contributor
Contributor

I'm in the UK, and have been trying to call them the past coupleof DAYS. The phone didn't even RING and just automatically hung up. On both numbers. I need my account resolved ASAP, and they told me they would get back to me in 2-3 days, but I heard nothing until the 4th day, and all of my plans are late now because of this incompetence!

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@NeiKarasu

 

When you clicked on help / contact and got the code + the phone number did you read this?

As the resolution centre appears to be in meltdown due to the Monarch problems I expect the phone system is overloaded.

 

>>

 

We are currently experiencing high call volumes. We apologise for any extended queue time If your query is in relation to Monarch Flight and Holiday cancellations please click HERE

 

Suggest you try a p.m via their Facebook or Twitter pages.
 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.