Verification to complete adding a new bank account to my PayPal

[Chandini]

Hi there I'm trying to add a bank account on my PayPal but it's asking me to choose an option for verification but it's only saying recieve a txt or call but I have changed my number so it's not allowing me to link my bank to PayPal. I wanted to withdraw the money now.

[kernowlass]

You may need to update your contact information first, suggest you phone customer services to check and see what they say.

Click on the words "Contact" at the bottom of your paypal account summary > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect. Normally UK landlines calls are free).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

OR have you considered contacting Customer Service via Facebook or Twitter?

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.