Unable to add card
Jasmin1234
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Posted on
Nov-27-2014
10:32 AM
My debit card got removed from my PayPal account, because apprantly i entered the wrong confirmation code, but i never entered one, and now when I try to re-add my debit card, it said my account is under review, but I really need my card back on there help! 😞
1 REPLY 1
kernowlass
Esteemed Advisor
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Nov-28-2014
01:29 AM
You need to contact customer services.
Click on the words "Contact" at the bottom of your paypal account summary > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).
When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".
OR have you considered contacting Customer Service via Facebook or Twitter?
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.

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