Re difficulty in making paymentS

cudoh
New Community Member
Having trouble acessing a/c. Keeps saying my bank account is already with another account . And cannot remember the details or password of the other account. If that account is still in existence, is there anyway you can close it so that l can use my current bank details to pay for items in ebay.   thanks   cudoh
 
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1 REPLY 1

PayPal_paula
Moderator
Moderator

Hi cudoh,

 

If you contact us directly via the contact us link we will be able to assist you further. We can run a search on your bank account details and help you access the old account so you can remove it off.

 

Our contact us link is located at the bottom of every PayPal page.

 

I hope this helps

Paula

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