Also having the same problem for a week now, the frustration for me is I only logged in originally to close the account to pass over to a new treasurer of our club and now they are making me jump through all manner of hoops and their resolution system doesn't even work, I managed to contact Paypal help, but they've just responded with a standard e-mail asking me to upload documents to remove limits on my account! (which is what I was asking for help for in the first place), my 2 files are only 1.2Mb and 120k, so really small and well below the (already low) 9.9Mb limit, I've tried on 3 different computers with 2 different browsers on each with no success, they won't let me close my account without this info, what actually happens when the time limit expires? The account has operated for 2 years with no problems up until now but I'm getting really angry with this
