Paypal won't Recognise my debit card from Botswana.

BethT
Contributor
Contributor

"Send. Receive. Withdraw to a U.S. Bank Account or a card.

Send and receive payments in these countries. Withdraw from your PayPal account to a U.S. bank account. In addition, withdraw to a credit or debit card in countries marked with a (Cross)."

 

I am in Botswana. Botswana falls under this heading  (with a cross) in the international payment section.

I have 2 debit cards. I keep trying to link them and none of them are accepted. I try to change my billing address and nothing happens.

I read this:

 

Link a card to get Verified
 

It's easy to raise your PayPal account limits and get Verified - just link and confirm a debit or credit card.

 

And when I enter my information I get this:

 

This credit card has been denied by the bank that issued your credit card. For details on why your card was denied, please contact your credit card issuer's customer service department. Or, you may want to try adding a different credit card.

 

My card is not a credit card. Paypal can't seem to tell the difference yet it says enter a debit or credit card. Is there something I am missing?

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12 REPLIES 12

PayPal_david
Moderator
Moderator

Hi guys.

 

Sorry to hear that you have been experiencing difficulties when trying to add your account or card details to your PayPal accounts recently.

 

If you are still experiencing difficulties, I would advise you to reach out to us directly via Twitter @AskPayPal or via Facebook https://www.facebook.com/PayPalUK and we can look into this further for you.

 

As we are unable to view or discuss account specific information via the Community, we would advise you to reach out to us on Facebook or Twitter and we can check this out for you.

David.

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Sly1
New Community Member

Hello

 

Im from Botswana too, and have been using Paypal for over two years. Standard Chartered debit cards are easily linked to Paypal, though I have heard Bank ABC works too. FNB is a NO NO!

 

Regards

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MoTheo
New Community Member

PayPal works with both debit and credits cards. But even though that is, whether you can link a debit card depends on your Bank. For example if you are with FNB Botswana, you can only link credit cards. 

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