No answer from PayPal support

[NTHNG]

Hi to everyone, Is it usual that it may take over one week until we get a response from PayPal's support team? Out account is still blocked due to a missing form called W-8BEN-E we allready sended twice to them... No answer, nothing.. really annoying because we're really in need of a working account. Thanks in advance for usful information. NTHNG

[kernowlass]

@NTHNG

Emailing is pretty much a waste of time, your best bet is to  >>>

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

OR

have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.