My account cannot be closed!!!!!

Needhelps
New Community Member

Basically, i was trying to buy stuff online but i need a Paypal account and i didn't know that under 18 people are not allowed to create an account, but it suddenly worked on me, i am not sure have i typed my information wrong, so i was trying to close it.

Unfortunately, the system told me that 

"Your satisfaction and continued use of our service is important to us. Please contact us on 852-3550-8574 to discuss any account concerns that you may have. & Your account cannot be closed at this time."

 

i have no clue what is happening, i just want to close it as soons as possible, and also im not in the area that the system told me to contact so who should i contact if i want to solve this out?

 

Thanks

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1 REPLY 1

PayPal_Dustin
Moderator
Moderator

Hi Needhelps,

 

Sorry to hear about the trouble closing the account. We appreciate you letting us know about your age. If you're still having issues with closing your PayPal account you can contact us by phone or email. We're also available via social media on Facebook and Twitter. 🙂

 

- Dustin

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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