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I just want close my account or remove my card

New Community Member
Posted on

My account is limited, because I could not provide sufficient evidence of my residence in the UK. I want close account or remove my card from it. What should I do?


I just want close my account or remove my card

Esteemed Advisor

Contact customer services and see if they will do it for you.


Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

OR have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: and @AskPayPal for Twitter.






I give up my time to help you so a thank you or kudos would be cool.

Marking one of my replies as a solution would be appreciated if I sorted your problem.

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Kudos / Solution appreciated.

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