Ebay item sold still pending.

[Fusion8]

Hi, I sold an item on ebay and tracked the item which the buyer has left positive feedback 5 star i believe. THe money for this transaction is still pending as i have had to pay for the postage, I am currently out of pocket,

I thought this was an automated process once the item has been recieved and feedback left saying the buyer is happy the funds are released as it is now not going to be in my Bank until 4-5 days from now even if i pay for the fast service. 

Thanks think ill be using cash on collection next time.

[kernowlass]

You should always use cash on collection as their is no seller protection for collection items with paypal. Its the only time ebay allow you to ask for cash.

How can I get the payments released before 21 days.

1. If your buyer leaves feedback (pos) then funds are normally released within 48 hours of that feedback being left.
2. If you decide to send an item trackable then you can add the tracking number to the details of the paypal transaction and funds are then released when the item shows as delivered + 3 days.

What if I have met the criteria for release and the funds are still held.

The release of payments is not automatic before 21 days, so you need to email or phone paypal via "contact us" bottom of paypal pages with the transaction i.d's of the payments involved. State how you met the criteria for release of funds before 21 days eg feedback or a tracking number.