Downgrading my account

[TomCunningham10]

I have sent paypal four emails about downgrading from a business account to a personal one, because I accidently thought that it was going to let me log on and see my personal details through the app, and they haven't replied and i also don't want to ring them because that costs money will someone please help me!

[kernowlass · Accepted solution]

@TomCunningham10

Its a FREE number in the UK from most landlines.

Failing that >>>

 have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

[TomCunningham10]

I messaged them on facebook about a week ago, (28th March) and they still haven't replied, please help, thank you!