Cannot Verify OLD Bank Account - it says Abbey National??? Help

cloudsprinter
New Community Member

Hi,

 

I've been trying to add my bank account to my paypal account so I can use EBay better.  However, Everytime I log into Paypal abnd click 'verify account' or 'add bank' or 'complete bak set up' i get a Direct Debit gurantee made out on my account payable to Abbey National.

 

My Bank Account is Santander.   How Can I edit this? Anyone know>?  I;ve emailed Paypal and they advised me to log in and click add bank account.  That's not exactly my issue.

 

Anyone know?  I cannot remove the (un-added) account as it says My paypal will close down??  And I cannot add a New one under Santander using the same account number?

 

Paypal are pretty shocking with their autobot spam custiemr services online.  Should I just open another bank account somewhere to add that? might be quicker than clicking help me / contact us every day to a spam bot:)

 

If anyone knows please advise.

 

regards

Cs

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1 REPLY 1

PayPal_AdrianO
Moderator
Moderator

Hey there,

 

All you need to do is remove the old bank account and add the new information under Santander. Removing your bank account will not close you PayPal account.

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