Can access site directly but not from another site?

[HGriff]

Hello,

I have been trying to pay for goods from ebay and other shops yet my password is not being recognised.  I have changed my password but it is still not recognising.  The strange thing though is that i can still access paypal directly?  What do i do?

Thanks in advance.

Helen

[PayPal_Siobhán]

Hi HGriff,

This sounds strange! 

Can you try clearing your cache & cookies and using a different browser?

If you are still experiencing issues I would suggest using the 'forgotten password' link to create a brand new password and attempting your payments from here.

Let us know if you need any further help,

Siobhan