Account limited

[JWatson76]

I submitted all requested documents to Paypal MANY weeks ago, in order for them to change my contact name, so that I could then withdraw my £346. However all it says is that "paypal are reviewing the documents" I email them MANY times and get no response. how much longer are these incompetent wankers going to hold onto my money?! Given they can only hold it LEGALLY for 180 days before they must arrange for it to be transferred. This issue has been going on since January.

[PayPal_david]

Hi there JWatson76.

Welcome to the Community!

If there has been a limitation on your account, you would receive an update via email from the relevant teams when there is any new information regarding your account. 

If you have been waiting for an extended period of time without an update via email, I would advise you to click the 'Help & Contact' icon at the bottom of any PayPal webpage. From here, you can then click the 'Call Us' or 'Email Us' option to contact our customer service team directly.

When you contact us, we can look into this further for you and help you with getting this resolved.

I hope this helps.

David.