Account Limitation

jasonwadeallen
New Community Member

I was finally able to access my account for the first time since 2011. I've resolved all the issues stated in the "Begin a limitation review" box, but now the page displays a warning ("We’re currently reviewing the information you’ve provided. We’ll be in touch when we’ve completed our review.") How long does this process usually take? A cursory Google review has people complaining of accounts being limited for upwards of six months! Any info you can provide would be helpful.

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1 REPLY 1

PayPal_Martin
Moderator
Moderator

Hello jasonwadeallen,

 

Welcome to our Community!

 

Because the account has been limited fro so long , it may not be in a live queue to be reviewed. We would be more than happy to look into this for you, however this is a member to member Forum. We can take a look at your account if you contact us directly on Twitter @AskPayPal or via Facebook https://www.facebook.com/PayPalUK or click the Contact link at the bottom of the PayPal.com.

 

Thanks

 

Martin

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