2 Random Deposits

[David125]

I was sent 2 Random Deposits to set up my account,when i entered the2 amounts  it was rejected,I tried 3-4 times still no joy, so i to deleted account and tried to set the account up again but its now telling me this account already exists but i deleted it .and wont let me set it up agian.

[PayPal_paula]

Hi David125,

If you enter the random deposits incorrectly more than 3 times then it disables your bank account. I would suggest contacting us directly on 08707307191 to request that your bank account is re-enabled to allow you re-add it.

I hope this helps

Paula

[David125]

Hi thanks for the reply,paypal reset my account so I started the set up procedure again and paypal sent me another two small amounts,so I put the amounts in now its saying the two amounts have not been sent yet but when I go into my bank account the new amounts are showing but pay pal wont except them.its saying amounts not sent yet.

[PayPal_david]

Hi David125,

It sounds to me that you may not have successfully requested the random deposits again since you have registered your bank account back to your PayPal account.

My advice would be to go to the Bank Accounts section in your Profile and then if you can see it, click the Confirm link to try and confirm your bank account again.

On the next page, you may see a few different steps. One of these steps is Set up Direct Debit. By clicking this, it will initiate the process again and this will send another two random deposits to confirm your bank account again.

I hope this helps,

David.