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Will PayPal Subscription Pro-Rate

SOLVED

Will PayPal Subscription Pro-Rate

Will the PayPal Subscription button pro-rate and refund the remaining funds if a buyer cancels a subscription in the middle of the subscription?

 

For Example:

 

A monthly subscription for $50 per month is cancelled on the 15th of the month, will PayPal refund the $25.

 

CK

1 ACCEPTED SOLUTION

Accepted Solutions
Volunteer Advisor

Re: Will PayPal Subscription Pro-Rate

That would depend on the PayPal product used behind the scene, Website Payment Standard or Website Payment Pro and the seller.   With WP Standard, if you cancel, all PayPal does is ensure that you are not billed for the next month.  With WP Pro, the seller controls the entire Subscription cycle via the seller's web site.  Regardless of which PayPal product is used, it would be up to seller to offer or initiate a refund, not PayPal..   It's also the responsibility of the seller to have a clear policy on their web site explaining their cancellation and/or refund policy.

 

Regards,

 

skier

1 REPLY
Volunteer Advisor

Re: Will PayPal Subscription Pro-Rate

That would depend on the PayPal product used behind the scene, Website Payment Standard or Website Payment Pro and the seller.   With WP Standard, if you cancel, all PayPal does is ensure that you are not billed for the next month.  With WP Pro, the seller controls the entire Subscription cycle via the seller's web site.  Regardless of which PayPal product is used, it would be up to seller to offer or initiate a refund, not PayPal..   It's also the responsibility of the seller to have a clear policy on their web site explaining their cancellation and/or refund policy.

 

Regards,

 

skier