Suspend recurring payments option not appearing

tentonham
Contributor
Contributor

Hi

Having read this article: https://developer.paypal.com/docs/classic/paypal-payments-standard/integration-guide/manage_subscrip... and particularly this section: 

 

"Suspend or reactivate a subscription.

The suspend action temporarily stops charging the subscriber, but keeps their subscription active for future billing. For example, a buyer might temporarily suspend a subscription while they are vacation. You can then reactivate the subscription to start charging the subscriber again.

 

I was hoping to be able to utilise the 'suspend' recurring payment option on existing subscriptions. Yet upon exploring my paypal account, this option does not appear.

 

I spoke to a business associate of mine who told me he had this option on his own paypal account so I was wondering why it was not applied on mine. Is there anything I need do or setting I need deploy or activate to allow it to work?

 

Thanks

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