Undo account type upgrade ??

HandsomePirate
New Community Member

Hi ... i accidentaly upgraded my account from personal to premier !!

is there any way i can undo this action ??

It's very important

thnx ..

have a nice day

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2 REPLIES 2

3scaflown3
Contributor
Contributor

Hi HandsomePirate,

 

if you accidentaly upgraded your PP acct form Personal to Premier, well, is not that bad, in fact it is better for you because with a Premier acct you can receive any numer of payments from credit/debit cards and if you have a Personal acct, you can only receive 5 payment with card every year.

 

But if you still want to downgrade it to personal, the best would be to try to get in contact with PP CS and ask to downgrade it.

 

Regards.

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skier
Advisor
Advisor

You will not be able to downgrade your account yourself. You will have two options to get this actioned.

1. Call Customer Service and request that they downgrade the account for you.


PayPal Customer Service:
US/Canada
1 - 888 - 221 - 1161
or
1 - 402 - 935 - 2050

4:00 AM PST to 10:00 PM PST Monday through Friday
6:00 AM PST to 8:00 PM PST Saturday and Sunday

Note, If you're trapped in the the phone maze, press Zero.



BUSINESS SUPPORT US: 1-888-215-5506
UK/IRL: +44 (0) 8707 307 191
BUSINESS SUPPORT UK: 08707301880, BS Email: business-support @ paypal.co.uk
China: 86-21-2891-3401
Australia: 1-800-073-263
France: 0821 230 233
Germany: 0180 500 66 27
BUSINESS SUPPORT DE:0180 500 7590
TeleSales DE: 0800 1012109
Spain: 902 885 248
Italy: 848 390 110
Switzerland: +49 180 500 66 27
Belgium: 070 359 905
Netherlands: 0900 2658950
Rest of Europe: 00 353 1 436 9111
Other countries: 001-402-935-2080



2. Contact Customer Service via the secure webform from within your account and request via email that the account be downgraded.

These are the only ways to get your account downgraded, as you have to be confirmed as the account holder before an action such as this can be taken on your account.

 

 

 

Regards,

 

skier

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