Receipt note

[Andover]

Can I include a merchant note on the receipt from a website transaction? I noticed you can include one on an emailed invoice. It would be nice to inform our buyers that tickets for the event they just purchased will not be sent to them and they should use their emailed receipt as confirmation of payment and their entrance pass.

[skier]

Unfortunately you cannot customize the email notification that is sent to the customer.   There's no features or options available that would allow you to that.

One option would be to have a custom Thank You page that would display your message.  This would take the place of using PayPal's default Thank You Page.

Another option would be include your message by using the option variables, on0, os0, on1, os1, etc., in your individual item button code.  The info would then be displayed in the Option Column on the PayPal Screens, the email notification and your Account Transaction History.

For example, if you are manually coding your item button, the lines of code would look something like this example:

<input type="hidden" name="on0" value="Note">
<input type="hidden" name="os0" value="Option Selected by Buyer">

To see how this displays on the PayPal Screens, go to this page and  add one of the items to the shopping cart.

Regards,

skier