I need help!!!!

Atlanta
Contributor
Contributor

I had unothorized transaction on my account. I made a dispute, and after few days, i got this email,

 

"

We have completed our investigation of your case and, as there is
insufficient evidence in support of your claim, we have denied your
Unauthorized Account Use Claim.

If you would like a copy of the documentation that was used in the course
of our investigation, please send a letter via mail to:"

I dont understand. The person that the money went to had no proof, and didnt even respond to the dispute i made. Is this just a easy way out for paypal to ditch me? What can i do from here?

Transaction was for 700 USD.
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1 REPLY 1

profdata
Frequent Contributor
Frequent Contributor

Did you  file an unauthorized account use  or some kind of other dispute.

 

Paypal usually looks at hte IP address the payment came from to see if it matches the account holders

 

Does anyone have use of your computer

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