Reply to topic
seungbak New Community Member
New Community Member
Posts: 1
Kudos: 0
Accepted Solutions: 0

How do you reactivate suspended recurring payment profiles?

We have many incidences of recurring profiles getting suspended because the buyer temporarily doesn't have the funds.  However, there doesn't seem to be a way to reactivate these recurring payments.  Clicking on the reactivate link in the subscription profile doesn't do anything.  Any suggestions?  Thanks

0 Kudos
If you are using Internet Explorer 8 take note. We’ll upgrade our communities in July and if you are using IE8 you won’t have a fully functional experience. Please upgrade your browser to Internet Explorer 9, 10 or 11. There will be no changes to your community experience if you are using IE 9, 10, 11, Chrome, Firefox or Safari.
Welcome, guest
Top Kudoed Authors
User Kudos Count