Recurring Payment customer's profile suspended... why?

mamamanda17
New Community Member

I have a membership platform where members pay a monthly recurring fee via paypal.  One of my member's payments have been suspended.  When I contacted her about it, she's totally baffled.  She has a bank account linked to her paypal account and there's plenty of money in it.  It's always just drawn from that account via paypal.  What could be going on? 

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.