Sent payment & it hasn't arrived

[Weeyin]

I won a mobile phone and sent money via paypal, the seller hasn't received any funds i'n his account, i have a receipt for the amount , but it is saying "payment pending". I dont understand this , money is out if my account, not i'n sellers & have no phone!! I'm not amused, neither is seller...where do i go from here!!!!!!!!

[PayPal_david]

Hi there,

Can you see that the payment is showing a status of Unclaimed or Uncleared?

If it's showing a status of unclaimed, it would mean that the payment is trying to be sent to an email address that isn't registered on your sellers PayPal account. Your best option would be to contact your seller directly in order for them to investigate this on your behalf. If they don't have access to the email address, you would need to cancel the payment and then resend the funds to the correct email address using the Send Money tab from your PayPal account.

If the payment is showing a status of uncleared, it means that the payment is being sent to your seller as an eCheck payment. This means that the funds are placed on a pending status until they complete processing from your bank account. A bank funded payment takes between 5 and 7 working days to complete processing between your bank and the PayPal system so once the payment completes, we would then credit the funds directly to your seller.

I hope this information helps,

David.

[execas3]

Hello, ive bought phone in ebay through the echeque and i found out that i takes between 4-7 days, but i payed on 30th December 2014 and now and it still says uncleared so how long i suppose to wait?

Thanks

[kernowlass]

Between 4-7 days and it is on day 5 today.