RED FLAG - RISK ALERT

deecor
Contributor
Contributor

DOES ANYONE KNOW WHY THIS RED FLAG - RISK ALERT HAS SUDDENLY APPEARED ON MY LAST 5 SALES IN A ROW ? PAYPAL CANNOT GIVE ME AN EXPLANATION EXCEPT ' IT'S BEEN HAPPENING TO SOME PEOPLE & WE DON'T YET KNOW WHY !  

 

 

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4 REPLIES 4

CubesRUs
Contributor
Contributor

I have just had to submit a paypal request to find out what these are too! (I got 2 on 2 different sales) Very worrying. Paypal should be on the ball with stuff like this. I hope they will get back to me soon? 

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kernowlass
Esteemed Advisor
Esteemed Advisor

If you look at the rest of the board you will see that this has been addressed by paypal already.

 

Its a glitch, there techie team are looking into it and there advice is ignore it till they have sorted it out.  


Advice is voluntary.
Kudos / Solution appreciated.
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LINDABEE2
New Community Member

One of these appeared next to the name of a buyer, so I immediately checked their Ebay FB and they had no negs, so I don't know what these are supposed to mean - they also do not have a description when you do a Paypal search.

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PayPal_david
Moderator
Moderator

Hey guys,

 

As Kernowlass has advised, this is already being looked into at the moment.

 

They main thing you should do if you see this on a transaction is make sure that the transaction is marked as Eligible under our Seller Protection Policy. As long as you send the item to the address on the PayPal transaction, you will be fully covered in the event of a dispute or claim being filed on the payment.

 

I hope this information answers your questions.

 

David.

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