Hi everybody, I urgently need your advice! I am located in Armenia and I sold a very expensive Item to USA. It took almost one month and the buyer claims they have not received their item. USPS has blocked tracking from Armenia and a number of countries and its impossible to proove whether the item has reached the buyer or not. My local post office has sent an official enquiry to USPS but it will still take time to get their official response. So, my problem here is that the buyer insists that I refund imediately . My concern is that if I refund her now will I be able to reverse it and claim my money back once I have proof that she had received her item? Or should I ask her to claim her refund through paypal resolution Center, i.e open a case against me? So that if she wins this way I be able to appeal the decision once I get the proof? Please help me, I need your advise guys!!!! Its very urgent!!!!!!!!!!
Many thanks
Bella
