returned goods

Cliffyboy1962
Contributor
Contributor

ive refunded a buyer but my goods have been returned faulty and not original

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Cliffyboy1962

 

Contact customer services and appeal the decision but if the refund has been generated you 'may' be unlucky.

Doesn't stop you taking private action ie the small claims court to try and recoup your funds though if you want to?


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Cliffyboy1962

 

Contact customer services and appeal the decision but if the refund has been generated you 'may' be unlucky.

Doesn't stop you taking private action ie the small claims court to try and recoup your funds though if you want to?


Advice is voluntary.
Kudos / Solution appreciated.
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