limitation

FDalati
Contributor
Contributor

i have this problem

Appeal limitation and fix your account
 
Please provide the documents requested below. We'll review your account status after we receive the information we've requested.Please provide the documents requested below. We'll review your account status after we receive the information we've requested.
Check email for additional requirements
  1. Your documents need to be valid and legible.
  2. The submitted information on the documents must correspond with the information on your PayPal account.
  3. Documents can't be older than 6 months.
  4. We will handle your information in accordance with our privacy policy

How can I find the solution and what are the required documents?

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2 REPLIES 2

Grozss
New Community Member

I have the same problem. Paypal support and helpdesk as always is terrible. 

 

I try to google for this, but many people have the same problem. 

 

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PayPal_Donna
Moderator
Moderator

Hello FDalati,

 

Welcome to the PayPal community and what a great question to start with.

 

If you go to the Resolution Centre of your PayPal account there should be some steps there you will need to complete in order to have the limitation lifted. Have you tried completing any of these?

 

-Donna

 

 

 

 

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