bad management

[ianrennie]

How long does Paypal usually take to resolve problems after sending info.

My card has been unusable for 11 days since I supplied the info request.

Is this the norm?

[kernowlass]

@ianrennie

Why not just give them a ring for an update?

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top. Log in and get the code.

When you get through don't select any options just stay quiet and you should get put through to an agent.

In the UK its free from any landline phone.