Verifying my bank account

Ozzman66
Contributor
Contributor

I can't see it in my online bank account, i've been to my bank, they can't see verfying code in my account either. Pls help

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2 REPLIES 2

Reeny_123
Contributor
Contributor

Hi Ozzman66

 

i have exactly the same problem.  Even been into my bank.  No code in my account despite message to contrary on this system.  This is the most frustrating website ever!!!! 

 

Hope someone comes forward with a resolution soon.

 

Cheers

Irene

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PayPal_Rachael
PayPal Employee
PayPal Employee

Hi Reeny_123 and Ozzman66,

 

Welcome to the community forum and thanks for posting.

 

When you are confirming a bank account on your PayPal account we send a direct debit agreement to your bank. If they do not accept this agreement the code will not be posted to your statement. What you can do is remove the bank from your account and add it again. That restarts the process and sends a new code. That way you can be sure that there are no errors in the information added. Here's how to remove your bank account https://www.paypal.com/gb/selfhelp/article/how-do-i-add-or-change-a-bank-account-on-my-paypal-accoun... .

 

I hope this helps.

Rachael

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