Unable to change primary email address

Charlottegibson
New Community Member
I've followed the correct steps and added my new email address but it will not allow me to change it to my primary email. The error message states this address is already registered to the account. Please help
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Charlottegibson

 

Go and click on the profile tab (icon next to log out) > click on the + and ''add'' another/new email address > verify it > go back and click on ''update'' and tick the box underneath that says ''make primary'' > then you should get the remove option by the old now longer primary email. You can remove that one or leave it on as you can have up to 8 email addresses on the one paypal account.


Advice is voluntary.
Kudos / Solution appreciated.
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