Phone verification
Lexis1
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Mar-05-2018
12:30 PM
I set up the wrong phone number on my PayPal account and now that I've lost my password. E-mail verification isn't deemed enough, they want to call me or SMS me. It's going to a different number. Please help.
1 REPLY 1
PayPal_Donna
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Mar-13-2018
07:11 AM
Hi Lexis1,
Welcome to the PayPal community and I am sorry for the negative experience you are having at this time.
As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Contact Us link at the bottom of every PayPal page. You can also contact us via our Facebook Page or Twitter @askPayPal.
-Donna
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content