Phone verification

Lexis1
New Community Member

I set up the wrong phone number on my PayPal account and now that I've lost my password. E-mail verification isn't deemed enough, they want to call me or SMS me. It's going to a different number. Please help.

Login to Me Too
1 REPLY 1

PayPal_Donna
Moderator
Moderator

Hi Lexis1,

 

Welcome to the PayPal community and I am sorry for the negative experience you are having at this time.

 

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Contact Us link at the bottom of every PayPal page. You can also contact us via our Facebook Page or Twitter @askPayPal.

 

-Donna

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.