Phone number no longer in use to validate account

HerooftheSun
New Community Member

I am having to use my business account to write this because I cannot get access to my personal account anymore and it is basically impossible to make any contact with Paypal via email without logging in.

 

The phone number to validate sign in on my account is no longer in use. I need a way to access my account again so I can remove this number.

There must be some validation I can do to get access back. 

 

I need to get back into my account asap.

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@HerooftheSun

 

Phone c.s as a guest user.


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HerooftheSun
New Community Member
Can I not do it via email? I am abroad and I cannot use my phone (that's why I can't use it to verify my Paypal login).
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kernowlass
Esteemed Advisor
Esteemed Advisor

@HerooftheSun

 

Have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.



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HerooftheSun
New Community Member
I did a couple of hours ago on Facebook. I left a contact email but nothing yet via email or on Facebook.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@HerooftheSun

 

Allow 2-3 days on Facebook and you should get a response.


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