Paypal payment gone out twice

goose6971
New Community Member
Hi, ive just purchased a c9 pack on ebay, it was £60,, i sent £60 to email address, but sent it to wrong one,, resent to right 1, and refund was sent back to paypal account, checked my bank today, and there is 2 lots of £60 gone out???,, checked my paypal balance, and its at £0.. do you have to wait a time for refund to go back into Paypal balance ,, payment was made on 12th may
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@goose6971

 

Yes >>

 

When you send a bank funded Instant Transfer payment, two things happen simultaneously:

- PayPal sends a request to your bank for the funds for the transaction. It takes 3-7 business days for funds to come from your bank.

- PayPal pays the seller up front for you, instantly, so that the seller will not delay in processing your order.

When refund or cancellation occurs for that payment within a few hours / days of it being sent, the funds that PayPal paid up front for you are returned.

However, the funds from your bank account are still in transit. They haven't reached your PayPal account yet.

As soon as those funds clear, they are available for you to use or withdraw.


Advice is voluntary.
Kudos / Solution appreciated.
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