Payment reversed by bank

pearl12
Contributor
Contributor

Paypal have informed me that a payment made in November 2017 has been reversed by the bank as the person is querying the transaction which they say was made without their consent.  It was an E.Bay item and I received positive feedback at the time from the buyer, so assumed all was OK.  Therefore, I no longer have the proof of posting, after this was 4 months ago.  How do I stand?

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PayPal_Siobhan2
Moderator
Moderator

Hi pearl12,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPalUK/, Twitter - @AskPayPal., email or phone and we would be happy to advise.

 

- Siobhan

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