Payment on hold again

KevinY87
Contributor
Contributor
Sold sunglasss and the payment is hold With no date indicated when I can withdraw even though the eBay buyer left good feedback
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@KevinY87

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for new sellers.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Ebay feedback has no bearing on payment release. Normally for the Ebay hold its when tracking shows the item as delivered + 3 days if you use Ebay / paypal postage.

Info in this Ebay link below about Ebays hold.
https://ocsnext.ebay.co.uk/ocs/sr?query=1746



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KevinY87
Contributor
Contributor

Hi,

 

it would have been a paypal hold

 

because he eventually transfered the money direct to my paypal account, as I gave him the wrong email address from ebay

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kernowlass
Esteemed Advisor
Esteemed Advisor

@KevinY87

 

Well if they paid direct and not via Ebay checkout then feedback has nothing to do with it.

Are the funds actually SHOWING in your paypal account balance but in the pending section? If so you should be able to click on it and get the clearance date.


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