I can`t put the verification code for my bank account confirmation

mikoniko
Contributor
Contributor

Hi people. I have this problem: I entered the confirmartion code 5 times alredy, but i tought it was the PIN code, so now i can`t put any code at all (the field is grayed). I tried with 3 different browsers, and my cellphone with no luck. I now the right code now, but i can`t put it because it`s grayed out. Thx for your help

 

Nicolás

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1 REPLY 1

PayPal_Carlos
Moderator
Moderator

Hello mikoniko! Thank you for your post and welcome to the PayPal UK Community! I am sorry to hear that this has happened. If the verification codes were entered incorrectly, your bank account might have been disabled for security reasons. I recommend reaching out to our customer support teams and they will be happy to assist with this issue. Our teams can be reached by clicking on ‘Help & Contact’ at the bottom of any PayPal page. You can also find us on Twitter @AskPayPal and our Facebook page :). Hope this helps. - Carlos 

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