I can`t add bank account as its associated with my old paypal

destiny234
New Community Member

I deleted my old paypal today as I got married and needed to change name and address which is tricky so I just opened another account.

 

However my new account won`t accept my bank card as its associated with my old account even though I have closed that one.

 

It says I have to delete it from old account, but how can I do this when I can no longer log into old account as its closed?

 

This is crazy, anyone help please?

Login to Me Too
1 REPLY 1

PayPal_DavidR
Moderator
Moderator

Hi there,

 

Welcome to the PayPal Community. If you close your PayPal account the card is automatically removed. If you are still unable to add the card I recommend reaching out to our customer service on freephone 0800 358 7911.

 

-David R

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.