Escalate a dispute

susancallow
Contributor
Contributor

I have an open case in dispute which is about to expire, how do I escalate it please?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@susancallow

 

To escalate your dispute to a PayPal claim:

  1. Go to the Resolution Centre.
  2. Click View next to the dispute you want to escalate.
  3. Click Escalate this dispute to a PayPal claim near the bottom of the page.
  4. Follow the onscreen instructions.
  5. Click the Escalate to a Claim.

Advice is voluntary.
Kudos / Solution appreciated.
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