Depop dispute

[eashan_07]

I opened up a dispute case against a buyer as i never recieved the item. However she is not responding and paypal have given her till the 25th to respond. But how  can they settle the dispute if she is not responding?

[kernowlass]

@eashan_07

Because if paypal find in your favour they will refund you themselves under their buyer protection policy.

Then they will put the sellers paypal account into negative until they pay that debt off.

[eashan_07]

Thanks so much but do they check the dispute on the 25th when her deadline expires?

[kernowlass]

@eashan_07

As long as you have escalated the dispute to a claim?

Then paypal review / refund within 48 hours of that deadline being met.