Card refund

Eshakers
Contributor
Contributor
Hello I purchased a laptop and paid through PayPal on my debit card as a guest rather than logging in, I decided I did not like the laptop and sent it back, the company issued me a refund,my question is how long does it take for the refund to return to my card? Thanks
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PayPal_Martin
Moderator
Moderator

Hello Eshakers,

 

The card refund process take usually 5-7 working days , some times quicker.

There have been cases where it has taken up to 30 days. It really depends on the cared issuer and how the refund was funded by the Seller.

 

As we are unable to see or discuss your account or specific transactions through the Community, you should try contacting us directly via Twitter @AskPayPal or via Facebook https://www.facebook.com/PayPalUK and we can look into this further for you.

 

Thanks

 

Martin

 

 

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