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Terrible customer service in the Philippines, was on hold for 40 minutes

zweegee
New Community Member

Terrible customer service in the Philippines, was on hold for 40 minutes

I had agent #1671608, did not get the problem and kept me on hold for 30 minutes when I asked to be transferred to a manager in the u.s.. Then I got Rain # 1671685 who was in the Philippines and not a manager. She said I could not be transferred to the U.S. what a joke. 

Will stop using paypal for purchases because paypay will not stand behind the customer

1 REPLY 1
sharpiemarker
Esteemed Advisor

Re: Terrible customer service in the Philippines, was on hold for 40 minutes

@zweegee 

 

Try private message via social media:

Facebook (PH): https://www.facebook.com/PayPalPhilippines/

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal


Kudos & Solved are greatly appreciated. 🙂