Kudos For Excellent Customer Service

New Community Member

I just had the best customer service experience.  It was a breath of fresh air considering the last three nightmare customer service interactions I went through to get my problem resolved.  Melissa ID#1676658 was very empathetic, kind, funny, helpful, and knowledgable.  My day went from being in tears to laughing.  I'm so thankful that I decided to try PayPal customer service one more time, and that I was blessed to have Melissa answer! 

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Hello @CherryRocksMe

Welcome to the PayPal Community! 

I'm sorry to hear that you had such a negative experience initially with PayPal Customer Support, but I'm so glad to hear that Melissa was able to turn that around for you. I have forwarded your wonderful feedback to Melissa and her supervisor. Please do not hesitate to reach out to Customer Support again if you need any assistance. 

I hope you have a beautiful rest of your day! 

- Meghan

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